Consumer Relations

In a consumer society, conflicts between consumers and suppliers are increasingly recurrent. With the advancement of technology and electronic commerce, the complexity of consumer relations has increased, requiring professionals who work in the area to constantly update and innovate solutions in the defense of their customers.

With a proactive team and attuned to new legal challenges, Romanhol Advogados provides legal advice in the area of ​​consumer rights. We are able to assist clients in proposing actions, preparing defenses and appeals to Procon, the Public Prosecutor's Office, Consumer Police Stations, among other public bodies. Our work includes:

  • Advice on regulations issued by the main market agents;
  • Representation in litigation and monitoring of judicial or administrative proceedings involving consumer complaints or indemnities;
  • Preparation of opinions or memoranda on issues related to consumer law;
  • Advice on the prevention of violations of consumer law;
  • Structuring and reviewing contracts involving consumer relations.